March 17, 2025

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Taiwan’s QNAP Denies Storage Equipment Infections Are Rising

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“Certain media reports professing that the affected machine rely has enhanced from 7,000 to 62,000 considering that Oct 2019 are inaccurate”

Taiwanese storage software program and hardware vendor QNAP claims there is no signal that infections of its items are developing, immediately after above 60,000 of its network hooked up storage (NAS) units have been reported to be infected with malware by an not known attacker.

The subtle “Qsnatch” malware influencing QNAP’s NAS units has the especially discouraging feature of stopping directors from managing firmware updates.

Above three,900 QNAP NAS packing containers have been compromised in the United kingdom and an alarming 28,000-furthermore in Western Europe, the NCSC warned July 27 in a joint advisory with the US’s CISA.

QNAP has considering that recommended the figures have been misrepresented as a regular surge in infections from first reports in late 2019 and claims the issue is contained. (Carnegie Mellon, Thomson Reuters, Florida Tech, the Govt of Iceland have been among the those notified of an infection by safety researchers early in the campaign).

“Certain media reports professing that the affected machine rely has enhanced from 7,000 to 62,000 considering that Oct 2019 are inaccurate owing to a misinterpretation of reports from distinctive authorities”, the corporation stated. “At this moment no malware variants are detected… the number of affected units exhibits no signal of a different incident.”

The QSnatch malware lets attackers steal login qualifications and method configuration knowledge, meaning patched packing containers are often quickly re-compromised.

As Computer Business Assessment has reported, QNAP at first flagged the risk in November 2019 and pushed out assistance at the time, but the NCSC stated too lots of units continue to be infected: the first an infection vector stays deeply opaque, as do the motives of the attackers, whose publicly recognised C&C infrastructure is dormant.

“The attacker modifies the method host’s file, redirecting main area names used by the NAS to regional out-of-date versions so updates can in no way be set up,” the NCSC noted, adding that it then makes use of a area era algorithm to set up a command and manage (C2) channel that “periodically generates many area names for use in C2 communications”. Current C2 infrastructure being tracked is dormant.

The NCSC is recognized to have been in contact with QNAP about the incident.

Non-financial gain watchdog ShadowServer also reported comparable quantities all around the very same time. QNAP meanwhile stated that it has updated its Malware Remover software for the QTS running method on November one, 2019 to detect and eliminate the malware from QNAP NAS and has also released an updated safety advisory on November 2, 2019 to address the issue. QNAP stated it been emailing “possibly affected users” to propose an immediate update in between February and June this year.